- FAQ.
Didn’t find what you were looking for? Reach out to us below, we’ll get back to you as soon as possible.
We offer a curated collection of stylish, functional bags designed for everyday wear—ranging from mini bags to statement totes.
We occasionally restock popular items. Follow us on Instagram or subscribe to our newsletter for updates.
Yes, we do! Just check the "Gift Wrap" option at checkout.
We offer a curated collection of stylish, functional bags designed for everyday wear—ranging from mini bags to statement totes.
We occasionally restock popular items. Follow us on Instagram or subscribe to our newsletter for updates.
Yes, we do! Just check the "Gift Wrap" option at checkout.
We accept major credit/debit cards, bank transfers, and e-wallets like GoPay, OVO, and ShopeePay.
Absolutely. All transactions are encrypted and processed securely via trusted payment gateways.
Unfortunately, we do not offer COD at the moment.
We accept major credit/debit cards, bank transfers, and e-wallets like GoPay, OVO, and ShopeePay.
Absolutely. All transactions are encrypted and processed securely via trusted payment gateways.
Unfortunately, we do not offer COD at the moment.
Yes, we accept returns within 7 days of receiving your order. Items must be unused and in original packaging.
Simply contact us through the form on our Contact Us page, and we’ll guide you through the process.
Refunds are processed within 3–5 business days after we receive your returned item.
Yes, we accept returns within 7 days of receiving your order. Items must be unused and in original packaging.
Simply contact us through the form on our Contact Us page, and we’ll guide you through the process.
Refunds are processed within 3–5 business days after we receive your returned item.
If your order hasn’t been shipped yet, yes! Contact us as soon as possible with your order number and the new address so we can update it for you before dispatch.
So sorry to hear that! If you received the wrong item, a damaged product, or have any other issue, let us know right away. We’ll make it right—either by sending a replacement or issuing a refund, depending on the case.
Once your order is shipped, we’ll email you a tracking number. You can follow the delivery status through the courier’s website. Still unsure? Just reach out—we’ll check it for you.
If your order hasn’t been shipped yet, yes! Contact us as soon as possible with your order number and the new address so we can update it for you before dispatch.
So sorry to hear that! If you received the wrong item, a damaged product, or have any other issue, let us know right away. We’ll make it right—either by sending a replacement or issuing a refund, depending on the case.
Once your order is shipped, we’ll email you a tracking number. You can follow the delivery status through the courier’s website. Still unsure? Just reach out—we’ll check it for you.
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