What makes your service different from others?
We believe Umrah and Hajj aren’t just trips—they’re spiritual milestones. That’s why we combine professional planning, certified guides, and heartfelt mentoring to ensure a smooth and meaningful experience from day one to your return.
Are your tours family-friendly?
Absolutely! Our packages cater to all age groups, including families with children and elderly pilgrims. We also provide family rooms and assistance tailored to special needs for maximum comfort and peace of mind.
How early should I book my trip?
The sooner the better—especially for peak seasons! Booking 3 to 6 months in advance helps secure your preferred dates, flights, and hotel class. It also gives us more time to guide you through visa and preparation steps.
Do you offer female-friendly services?
Yes. We provide female tour guides, separate accommodations, and groupings tailored for women traveling alone or with families. Your comfort and safety are a top priority throughout the journey.
Can I speak to someone who has gone with your tour?
Of course! We’re happy to connect you with past pilgrims. Their stories and testimonials give you honest insights into our service quality and the spiritual value of traveling with us.
What’s included in your Umrah packages?
Our packages are all-inclusive: flights, hotels (3-5 stars), transportation, full meals, Umrah kits, medical kits, and guided tours. We take care of the details so you can focus on your ibadah.
Do I get to choose my hotel and room type?
Yes. We offer flexibility for you to choose from standard, deluxe, or premium accommodations near the Haram. You can also select room occupancy (double, triple, quad) based on your budget and comfort level.
Are the tours available in different languages?
Definitely! We provide multilingual tour guides to ensure every pilgrim understands the rituals, significance, and spiritual context in a language they’re most comfortable with.
Can I customize my itinerary?
We offer semi-customizable packages. You can request additional days, add tours to historical sites, or upgrade your hotel. Just let us know and we’ll tailor the journey to your preferences.
Is a visa included in the package?
Yes, Umrah visa processing is part of our service. Our team assists you through the application process and ensures all your documents are prepared correctly and on time.
How are your Hajj packages structured?
Our Hajj packages are Sharia-compliant, government-approved, and structured for comfort and clarity. We include everything: visa, flights, hotels, Mina tents, meals, transport, and mentorship throughout the rituals.
What level of accommodation is provided?
We offer tiered packages: economy, standard, and VIP. Accommodations range from shared tents to premium hotels within walking distance of the Haram. Every option is clean, comfortable, and supervised.
Will there be scholars or religious guidance?
Yes, every group is accompanied by certified scholars who offer step-by-step guidance and answer questions. We also hold daily spiritual talks to prepare you for each stage of Hajj.
How is safety managed during the Hajj trip?
Your safety is our top concern. We ensure registered group travel, experienced tour leaders, medical support, and direct communication channels in case of emergencies.
Is it suitable for elderly pilgrims?
Yes, we provide wheelchairs, dedicated staff assistance, medical access, and tailored itineraries for elderly pilgrims. Let us know your needs—we’ll make the journey as comfortable as possible.
What payment methods do you accept?
We accept bank transfers, credit/debit cards, and installment plans (available for selected packages). Every payment is secure, and receipts are issued immediately.
Can I pay in installments?
Yes, we offer flexible monthly installment options so you can plan your pilgrimage with peace of mind. Talk to our team to customize a payment schedule that works for you.
Is there a deposit required to book?
A deposit (typically 30%) is required to secure your slot. The balance can be paid in installments or completed closer to the departure date, depending on your package.
Is my payment refundable if I cancel?
We have a fair cancellation policy. Depending on how close the cancellation is to the departure date, partial refunds may be available. Full details are shared before payment.
Will I receive a payment receipt or invoice?
Absolutely. We send a detailed invoice and payment receipt for every transaction via email or WhatsApp, so you have everything documented clearly.
Subscribe Our Newsletter
Barokah Hajj & Umrah Travel is a faith-driven travel company dedicated to providing meaningful and comfortable journeys for Umrah and Hajj.
